Native Slack integration
under review
K
Kevin O Donnell
A notification subscription mechanism available through the REST API could significantly enhance user engagement and response times.I see many cases for when a new video response is received, in the case of collecting video testimonials, even for setting up dedicated Slack channels for each client, ensuring that new content is promptly reviewed and approved, thereby improving their service delivery and client satisfaction.
But while direct Slack notifications are beneficial, having a notification subscription mechanism via the REST API offers a more flexible and customizable solution. For example, users could set up different types of notifications for different events, or route notifications to different channels or even different communication platforms based on the nature of the event. This level of customization can help ensure that the right people get the right information at the right time, which can greatly enhance efficiency and responsiveness.
So please consider the integration of a notification subscription mechanism via the REST API to not only improve the efficiency and effectiveness of communication but also enhance the overall user experience on the StoryPrompt platform. It offers a level of flexibility and customization that goes beyond just supporting notifications to Slack, making it a more powerful and versatile solution.
Gavin Hammar
under review